Wonder Goods FAQs

I would like to skip/pause/cancel my Wonder Goods subscription. How do I do that?

No problem! Please email to box@wonderybrand.com with your full name and associated Wonder Goods email address. Please let us know if you'd like to skip or pause/cancel your subscription and we will be sure to not bill you for your specified amount of months.

 

When will I be billed for my subscription?

On your initial purchase, you will be billed on the date of your purchase. Reoccurring orders will be billed 3 months thereafter on the same day moving forward. For example, if ordering on January 10th, you will be billed for your next box on April 10th. Each box begins shipping at the earliest the 15th of every quarter (Jan 15th, April 15th, July 15th, Oct 15th) and boxes will continue shipping through the end of every quarter. 

 

When are subscriptions shipped?

Subscriptions begin delivery on the 15th day of the first month of the quarter and shipments will continue throughout the end of the quarter.

 

How do I update my information?

You can update your information by going to your account on Wonderybrand.com, and clicking manage subscription which is located under your name.

 

How can I change my size?

You can change your size by sending an email to box@wonderybrand.com with your full name, the email associated with your Wonder Goods account and the size you would like your subscription updated to.

 

How do I upgrade my box?

You can upgrade your box by emailing box@wonderybrand.com with your full name, email associated with your Wonder Goods subscription and the box you would like to upgrade to.

 

I purchased the annual prepaid plan and would like to cancel part way through the subscription.

Unfortunately we do not allow this and we cannot offer a refund if you paid in full upfront. You will need to complete the entire year before cancelling. 

 

What is in the box?

Each box will vary in content per month! Each tier varies in quantity of products. Every box per month is a surprise from stickers, pins, accessories, camp gear, clothes, and more!

Entry Level Box

  • This box is curated for the wild women at heart. Each month you’ll receive a mixture of full-sized and sample-sized items that can be used on the trail, in the car, at the campsite, or at home.

Standard Box

  • For the wild women who loves the outdoors, this tier includes everything from the entry level box plus even more items with the expected value at $120 MSRP per box!